kc88 Privacy Policy

1. Introduction

kc88 ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who access, register with, or use the kc88 platform at kc88.vu ("the Platform"). This Privacy Policy ("Policy") explains what personal information kc88 collects, the purposes for which it is used, how it is stored and protected, and the rights available to you in relation to your personal data.

This Policy applies to all Members, prospective members, and visitors to the kc88 Platform. It should be read in conjunction with the kc88 Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference.

2. Data Controller

For the purposes of applicable data protection legislation, kc88 acts as the data controller in respect of personal data collected through the Platform. Questions or requests relating to this Policy or your personal data should be directed to the kc88 Data Privacy team via the contact details provided in Section 15 of this Policy.

kc88 operates under internationally recognised gaming authority standards and is subject to applicable data protection and anti-money laundering regulations in its jurisdiction of operation.

3. Information We Collect

kc88 collects personal information from you directly — at the time of registration, during account usage, and when you contact support — as well as automatically through your use of the Platform. The categories of personal data we collect include:

• Full legal name as it appears on your identification document;
• Date of birth (for age verification purposes);
• Nationality and country of residence;
• A copy of your Malaysian identification card (MyKad) or equivalent government-issued photo ID submitted for KYC verification;
• Proof of address document (e.g., utility bill, bank statement dated within three months).

• Email address;
• Malaysian mobile phone number;
• Residential address.

• Payment method details (eWallet account identifiers, bank account numbers, FPX payment references);
• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method used;
• Betting history, game play records, and associated account balances.

• IP address and approximate geographic location at the time of login;
• Device type, operating system, and browser information;
• Session duration, pages visited, and interaction data within the Platform;
• Cookies and similar tracking technology data (see Section 7).

• Records of communications with kc88 support, including live chat transcripts, email correspondence, and any feedback submitted;
• Marketing preferences and consent records.

4. How We Use Your Information

kc88 uses the personal data we collect for the following purposes:

kc88 does not use personal data for automated decision-making that produces legal or similarly significant effects without human oversight, except as required for fraud prevention and regulatory compliance where such processing is lawfully permitted.

5. Legal Basis for Processing

kc88 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform the Member agreement, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable anti-money laundering, KYC, and regulatory reporting obligations;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring where our legitimate interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, freely given consent that may be withdrawn at any time.

6. Data Sharing & Disclosure

kc88 does not sell, rent, or trade your personal data to third parties for their independent commercial purposes. We may share your personal data with the following categories of recipients where necessary:

• Payment processors and eWallet providers (Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, FPX) for the purpose of processing deposits and withdrawals;
• Identity verification and KYC service providers engaged to assist with document verification;
• Game software providers (including live casino studio providers) to the extent necessary to deliver game services and resolve disputes;
• Fraud prevention and security analytics providers under strict data processing agreements;
• Regulatory authorities and law enforcement agencies where required by applicable law, court order, or regulatory direction;
• Professional advisers including lawyers, auditors, and accountants under obligations of confidentiality.

All third parties with whom kc88 shares personal data are required to handle that data in accordance with applicable data protection standards and are contractually prohibited from using it for any purpose beyond the specified purpose for which it was shared.

7. Cookies & Tracking Technologies

kc88 uses cookies and similar tracking technologies on the Platform for the following purposes:

• Essential cookies: Required for the Platform to function correctly — including session management, login authentication, and security token validation. These cannot be disabled without impairing Platform functionality;
• Functional cookies: Used to remember your preferences, such as language settings and display options;
• Analytics cookies: Used to collect aggregated, anonymised data about how Members use the Platform — including pages visited, session durations, and navigation paths — to improve Platform performance and user experience;
• Marketing cookies: Used to deliver relevant promotional content where you have consented to receive marketing communications from kc88.

You may manage cookie preferences through your browser settings. Most modern browsers allow you to refuse non-essential cookies, delete existing cookies, or receive notifications before cookies are stored. Please note that disabling certain cookies may affect the functionality of the kc88 Platform.

8. Data Retention

kc88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations. Specific retention periods applicable to kc88 data include:

• Account and KYC data: Retained for a minimum of five (5) years following account closure, in compliance with applicable anti-money laundering record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• Communications data: Support communications retained for up to two (2) years from the date of the communication;
• Marketing consent records: Retained until consent is withdrawn or for three (3) years following last engagement, whichever is sooner.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with kc88's data disposal procedures.

9. Data Security

kc88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the kc88 Platform;
• Encrypted storage of sensitive data including payment details and identity documents;
• Access controls limiting internal access to personal data on a strict need-to-know basis;
• Multi-factor authentication for administrative system access;
• Regular security assessments and penetration testing of Platform infrastructure.

Whilst kc88 takes all reasonable steps to protect your personal data, no data transmission over the internet is entirely secure. You accept the inherent security risks of transmitting information over the internet and agree that kc88 is not responsible for security breaches that occur outside of our reasonable control, provided we have implemented the measures described above.

10. International Data Transfers

kc88 operates an international gaming platform and may transfer your personal data to recipients located in countries outside of Malaysia, including countries where kc88's technology infrastructure, game providers, or payment processors are based. Where such transfers occur, kc88 ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that impose data protection obligations equivalent to those applicable under relevant data protection law.

By using the kc88 Platform, you consent to the transfer of your personal data to recipients in other countries subject to the safeguards described in this Section.

11. Your Rights

Subject to applicable data protection law, you have the following rights in relation to the personal data kc88 holds about you:

• Right of access: The right to request a copy of the personal data we hold about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to restrict processing: The right to request that we limit the processing of your personal data in certain circumstances;
• Right to data portability: The right to receive your personal data in a structured, machine-readable format where processing is based on consent or contract;
• Right to withdraw consent: The right to withdraw consent for marketing communications or non-essential cookies at any time, without affecting the lawfulness of prior processing;
• Right to object: The right to object to processing based on legitimate interests.

To exercise any of these rights, please contact kc88 using the details in Section 15. We will respond to valid requests within thirty (30) days. In some circumstances, we may need to verify your identity before processing a request.

12. Children's Privacy

The kc88 Platform is strictly for individuals aged 21 years and above. kc88 does not knowingly collect personal data from individuals under the age of 21. If kc88 becomes aware that personal data has been collected from an individual below the minimum age requirement, that data will be deleted and the associated account closed immediately.

If you believe that kc88 may have inadvertently collected data from a minor, please contact us immediately using the details in Section 15.

13. Third-Party Links

The kc88 Platform may contain links to third-party websites or services — including game providers, payment processors, and sports data feeds — that are not operated by kc88. This Privacy Policy applies solely to the kc88 Platform and does not extend to any third-party sites or services. kc88 is not responsible for the privacy practices of third-party operators and recommends that you review the privacy policies of any third-party sites you visit.

14. Policy Amendments

kc88 reserves the right to amend this Privacy Policy at any time. Where material changes are made, kc88 will notify Members via their registered email address or by displaying a prominent notice on the kc88 Platform. The date of the most recent revision is displayed at the top of this page.

Your continued use of the kc88 Platform following notification of any amendment to this Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, please cease using the Platform and contact us to close your account.

15. Contact & Complaints

For any questions, requests, or complaints relating to this Privacy Policy or the handling of your personal data by kc88, please contact the kc88 Data Privacy team. Our 24/7 live support team is accessible via live chat from within your kc88 account dashboard.

Written enquiries may be submitted to:

kc88 aims to respond to all privacy-related enquiries within five (5) business days. If you are not satisfied with kc88's response to a privacy complaint, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.